Maintaining a clean and safe home environment is essential for health and well-being. For Australian veterans, service-related injuries or conditions can make everyday tasks like cleaning challenging.
DVA domestic cleaning services are designed to alleviate this burden, ensuring veterans can live comfortably and independently.
DVA domestic cleaning, sometimes called DVA house cleaning, provides funded support for eligible veterans under the Department of Veterans’ Affairs Household Services (HHS) program. These services aim to lessen the impact of service-related injuries or conditions by providing assistance with routine cleaning tasks, ensuring a hygienic living space.
The domestic cleaning services typically include:
These services are tailored to individual needs, ensuring that each veteran receives the appropriate level of support.
To access DVA domestic cleaning services, you must:
Eligibility is assessed based on individual circumstances, ensuring that support is provided to those who need it most.
Navigating the process of accessing DVA Household Services can be complex. AusVeterans simplifies this by:
Our goal is to provide a seamless experience, allowing you to focus on your well-being.
At AusVeterans, we prioritise your satisfaction and comfort. Every DVA cleaner we work with is:
If you’re not satisfied with a service provider, we will promptly arrange an alternative to ensure your comfort and trust.
Regular DVA cleaning services contribute significantly to:
Applying for DVA domestic cleaning services involves:
Our comprehensive support ensures a hassle-free process from start to finish.
Household cleaning under DVA is focused on essential hygiene, safety, and maintenance tasks that help veterans live independently at home. The following are generally not included under approved domestic cleaning services:
Deep or specialised cleaning of carpets, upholstery, or curtains
Detailed cleaning of oven interiors or appliance detailing
Large-scale decluttering or heavy lifting of furniture
Outdoor tasks such as landscaping, mulching, or major garden restorations (gardening or gutter services cover many outdoor risks)
Tasks requiring licensed trade work, such as plumbing, electrical repairs, or structural maintenance
Exact inclusions and exclusions depend on what is approved in your Determination Letter from DVA.
In addition to domestic cleaning, we help eligible veterans access a full range of DVA Household Services including:
Minor home maintenance, access cleaning, and more
We manage the paperwork, coordinate the services, and ensure everything is done properly.
Yes, AusVeterans provides services across Australia. While support in remote areas might take slightly longer to arrange, we are committed to helping you access the services you’re approved for, no matter where you live.
No. If your application is approved by DVA, all costs are covered under the program. There are no fees or out-of-pocket expenses for eligible veterans.
Not always. We recommend being home for the first visit so you can meet your cleaner and explain any preferences. After that, we’ll work with you to organise safe and convenient access.
We want you to feel comfortable in your own home. If something isn’t right, whether it’s a performance concern or simply a mismatch, we’ll arrange a different service provider. Your satisfaction is our priority.
Yes. Our professionals arrive with everything they need to get the job done. If you have a particular product or item you’d prefer they use, just let us know in advance.
If you already have DVA approval, cleaning services can usually begin within two weeks. If you’re still in the process of applying, it may take several weeks. We manage all paperwork and communication with DVA to keep things moving.
Yes. To keep everyone safe, our cleaners won’t handle hazardous materials like animal or human waste, and they avoid cleaning fragile or high-value items such as antique glassware or collectibles.
Not necessarily. Veterans with a White Card and an accepted service-related condition may also qualify. We’ll review your situation and advise you on what you’re entitled to.
Yes. A DVA cleaner provides services approved under the Household Services program and focuses only on essential tasks that support safety, hygiene, and independence at home. Unlike private cleaners, they follow DVA standards and their services are funded once you are approved.
If you’re a veteran seeking assistance with domestic cleaning, AusVeterans is here to help. Contact us today to discuss your needs and begin the application process.
Note: All services are subject to DVA assessment and approval. Eligibility criteria must be met.
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