AusVeterans
Empowering Veterans, Enhancing Lives
DVA Claims | Permament Impairment | HouseHold Services
AUSVETERANS Mission
To provide easy and efficient access to DVA services for all ADF Veterans. We deliver exceptional medico-legal services and essential household assistance, ensuring veterans receive the recognition and care they deserve. Our dedicated team is committed to facilitating veterans’ access to healthcare, compensation, and essential services, fostering a supportive and respectful community. We strive to simplify the process, making it seamless, accessible and stress-free for all veterans.
Who We Are
AusVeterans bring firsthand understanding of the challenges involved in navigating the Department of Veterans’ Affairs (DVA) system. Our team holds over 100 years of combined service and is well-equipped to support Veterans through the often complex and overwhelming process of lodging Initial Liability Claims (ILC’s) and accessing essential services.
What We Can Do For You
Here’s a concise list of your services:
Assistance in lodging claims for veterans’ service-related injuries, aiming to secure support and benefits from DVA for initial health issues related to service.
Comprehensive review of medical records to validate service-related injuries and conditions, linking evidence to Australian Defence Force (ADF) service where applicable.
Evaluation and reporting on conditions that have caused long-term or permanent impairment, supporting veterans’ claims for continued healthcare and compensation.
Specialised psychiatric assessments and reports to support mental health claims, addressing conditions like PTSD and other service-related mental health challenges.
Coordination of essential household services, such as lawn mowing and domestic cleaning, through DVA support to assist veterans in managing daily living.
A dedicated platform to streamline access to services, making it easier for veterans to manage claims, documents, and support services.
AusVeterans AI - Smarter way to work.
Streamlining the claims process
Pioneering the integration of cutting-edge AI technology to revolutionise the claims process. Our custom AI solutions streamline every aspect of our work, ensuring more accurate and efficient outcomes while improving efficiencies to reduce the overall time taken to process claims. With AI-enabled workers enhancing our team, we are more effective than ever in delivering top quality service. By embedding advanced AI into our operations, we uphold our commitment to precision, speed, and continuous improvement, providing you with unparalleled service and support.
Why We Do What We Do
At AusVeterans, we understand the challenges you face because we’ve been there ourselves. We’ve walked the same path, lived through the same struggles, and recognised that there had to be a better way to support our fellow Veterans. Our focus is on helping you concentrate on your recovery and adjustment to civilian life, free from the added stress of navigating the DVA claims and DVA services process. We know firsthand the importance of having someone to lean on during tough times. That’s why AusVeterans is here for you, first and foremost. Our mission is to provide compassionate, comprehensive support to Veterans, ensuring that the stress, confusion, and hardships of transitioning to civilian life are minimised. We’re dedicated to making your journey smoother, so you can focus on what truly matters – your well-being and future.
Security
ISO 27001
At AusVeterans, we recognise that the security and confidentiality of your information are paramount. To uphold the highest standards in information protection, we have partnered with IT Service Brisbane, certified to the internationally recognised ISO/IEC 27001 standard for Information Security Management Systems (ISMS).
While AusVeterans does not hold ISO 27001 certification independently, our entire business operating environment is compliant within an ISO 27001-certified framework. This partnership ensures that our systems, processes, and data management practices align with globally accepted security protocols.
Your privacy is as important to us as it is to you. By operating under these stringent controls, we reinforce your trust in us, ensuring your information remains secure, confidential, and protected at all times.
Our ADF and Community Engagement
At AusVeterans, we are proud to sponsor Australian Defence Force (ADF) sporting teams as part of our commitment to giving back to the community and supporting those who have served our country. By sponsoring ADF sporting teams, we aim to demonstrate our appreciation for the dedication and sacrifice of the men and women of the Australian Defence Force. We believe that engaging with ADF sporting teams allows us to connect on a deeper level with individuals who have defended our nation, fostering a sense of camaraderie and mutual respect. Through our sponsorship, we hope to contribute to the well-being and morale of current and former ADF members, while also promoting the importance of physical activity and teamwork. Supporting ADF sporting teams aligns with our values of honouring and supporting our Veterans, and we are proud to play a role in their ongoing success, both on and off the field.
AusVeterans News
Explore insights, tools, and resources crafted to support veterans and their families through every stage of their journey, from transitioning to civilian life to navigating health and wellness needs.
